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Beststopplasma.com offers a 10-day return privilege policy on select items (please refer to Return Policy below) provided the following guidelines are followed:
- All merchandise must be returned in original manufacturers packaging unopened with manufacturers seal.
- All supplied manufacturers accessories are included in original factory packaging.
- Original manufacturers warranty cards and paperwork must be blank.
- All returns must be double boxed and accompanied by a beststopplasma.com Return Authorization (RA) number. Please contact our customer service division at 800-618-7704 Monday-Friday 11am-6pm EST for your RA number.
- Shipping and handling fees are non refundable. (Including all refused and unaccepted packages).
- All refused packages will be subject to a 5% restocking fee.
Return Policy
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Digital Cameras
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10 Day Return Privilege Policy*
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Digital Camcorders
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10 Day Return Privilege Policy*
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Un-Opened Accessories
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10 Day Return Privilege Policy*
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Printers/Scanners
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10 Day Return Privilege Policy*
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Portable DVD Players
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10 Day Return Privilege Policy*
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TV Mounts/Stands
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10 Day Exchange Privilege Policy
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LCD/Plasma/Televisions
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All Sales Final** 1
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DVD Players/Recorders
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All Sales Final**
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Home Appliances
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All Sales Final**
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Car Audio Equipment
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All Sales Final**
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Audio Receivers/Home Theater Systems
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All Sales Final**
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MP3 Players
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All Sales Final**
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Shavers/Personal Care
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All Sales Final**
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Computers & Notebooks
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All Sales Final**
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Projectors
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All Sales Final**
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Opened Accessories
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All Sales Final**
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*Refused/Un-Opened Items: subject to 5% restocking fee. Opened Items: subject to 10% restocking fee.
**Sorry all sales are final/no returns. All inquiries should be directed to the manufacturer. (please see Manufacturer Returns section below).
**Any refused package by the recipient is subject to 5% restocking fee of the full invoice total plus to and from shipping costs.
Manufacturer Returns
-Due to most manufacturers’ policies, final sale items listed above may only be returned directly to the manufacturer.
-Please contact the manufacturer directly to arrange a proper return.
1 LCD/Plasma/Televisions
All sales of LCD/Plasma/Televisions are final and may not be returned. The following are responsibilities of the customer when taking delivery of any television.
1. All customers must carefully inspect the box of your TV before the shipper leaves your premises. If you find the unit is damaged due to delivery mishap you may refuse delivery for a defective exchange. When we receive the unit back at our warehouse, a claim will then be issued for your TV.
2. If the television meets your expectations, you must sign the release form supplied by the shipper to fully complete the delivery process. Your signature confirms that you understand this LCD/Plasma/Television Return Policy and agree that you cannot return the television.
3. Once the television has been delivered please refer to "Manufacturer Returns" or refer to any applicable warranty you might have.
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RETURN POLICY